Help

Common questions and how to get support.

Getting started

Create an account, set up your profile, and follow some people to get your feed going. Use the search page to find people and hashtags you're interested in.

Posting

Click the compose area on the home page to write a post. You can add images, tag people with @username, and add hashtags with #tag. Posts can be up to 500 characters.

PIXLstream

PIXLstream is our creator space. Visit /pixlstream to explore content from creators. If you'd like to become a creator, go to Settings and find the PIXLstream section.

Reporting content

To report a post or account, tap the three-dot menu on any post or profile and select Report. Our team reviews all reports.

Account issues

If you're having trouble logging in or need to reset your password, use the password reset link on the login page.

Contact us

For anything not covered here, reach us at hello@ngoma.app. We aim to respond within 48 hours.